Privacy Policy

OneCell Diagnostics Privacy Policy

At OneCell Diagnostics, we understand that privacy is important to our customers. We are committed to protecting the personal information that you share with us. This privacy policy explains how we collect, use, and disclose personal information.

Collection of Personal Information

We collect personal information when you fill test requisition form (TRF) for a test with OneCell Diagnostics, place an order, or contact us with a question or concern. The personal information we collect may include your name, email address, mailing address, and phone number.

Use of Personal Information

We use the personal information we collect to provide you with the test reports and services you have requested, to communicate with you about your order, and to respond to your questions or concerns. We may also use your personal information to send you marketing or promotional communications, but only if you have agreed to receive such communications.

Disclosure of Personal Information

We do not sell or rent personal information to third parties. We may disclose personal information to third parties to fulfil orders, provide customer service, or conduct research. Additionally, we may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of OneCell Diagnostics, its customers, or the public.

Security of Personal Information

We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.